Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
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Before
AfterChimney Company in Cibolo, TX
Chimney cleaning and repair in Cibolo, TX is different from most of the country because this city is almost entirely post-2000 construction. That means the fireplace in most Cibolo homes is a factory-built, zero-clearance unit, not a traditional brick chimney. At Alcott Chimney Sweep, we inspect and clean those prefab systems the way they were actually engineered to be serviced: checking refractory panels, gaskets, termination caps, and the venting path, not just running a brush through a flue. Call (336) 863-3889 if you aren’t sure whether your fireplace has ever been properly serviced.
Why Cibolo Homes Are Different
Cibolo’s population grew from roughly 3,000 to more than 30,000 people between 2000 and 2020. That growth came in the form of master-planned subdivisions, which means almost the entire housing stock is made up of tract homes built between about 2003 and today. Virtually all of those homes were built with zero-clearance prefab fireplaces, often Heat & Glo or Heatilator units, rather than masonry chimneys. Those zero-clearance fireplaces have specific wear points: refractory panels that crack as they go through heating and cooling cycles, gaskets that lose their seal, and metal termination caps on the roof that rust or get disturbed by animals.
Here’s what that means in practice. A home built in the 2003-2012 wave is now 12 to 20 years old, the age when refractory panels commonly start to fail. But because the house itself still feels recent, many Cibolo homeowners assume the fireplace needs nothing. That assumption is exactly what we’re trained to check against. Another factor is Cibolo’s hot, dry climate. Fireplaces sit unused for eight months or more, which is a lot of time for chimney swifts, squirrels, and mud dauber wasps to make themselves at home. When the first cold front hits and you light a fire without an inspection, a blocked or disturbed flue is a real possibility, not a hypothetical.
Our Main Cibolo Services
Cibolo homeowners call us most often for two things: a sweep before burning season, and an inspection when a home is bought or sold. Both jobs start with the same step: understanding exactly what type of unit is installed and what condition it’s in.
Chimney Sweep in Cibolo
A sweep on a Cibolo prefab fireplace isn’t just about creosote. We remove the debris that accumulates during South Texas’s long dormant season, including bird nesting material, wasp nests, and the fine dust that settles in the flue. Then we check the refractory panels and gaskets that a standard sweep often skips. Getting this done before you light the first fire of the season is the most reliable way to avoid a smoke-filled living room or a blocked flue. Chimney Sweep in Cibolo covers the full scope, including what we look for on zero-clearance units.
Chimney Inspection in Cibolo
Cibolo has unusually high homeowner turnover because of the large number of military families rotating through JBSA assignments. Many residents don’t know whether the previous owner ever serviced the fireplace. A camera inspection answers that question. We run a camera up the flue and show you exactly what we see, whether it’s cracked refractory panels, a deteriorated gasket, or a termination cap that’s been knocked loose. Nothing gets recommended without visual evidence you’ve seen yourself. Chimney Inspection in Cibolo explains what each level of inspection includes and when you need one.
Gas Fireplace Repair in Cibolo
Many Cibolo homes have gas log sets or direct-vent gas fireplaces, and those systems have their own failure points: thermocouples, thermopiles, valves, and gaskets around the glass. We diagnose and repair brands like Heat & Glo and Heatilator, using professional trade parts from Olympia Chimney and Famco, not box-store substitutes. Whether it’s a pilot that won’t stay lit or a fireplace that shuts off mid-burn, we’ll show you the issue before we quote you a fix. Gas Fireplace Repair in Cibolo details the common repairs and what to check before calling.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Brands We Service in Cibolo
We work with the factory-built units most common in Cibolo subdivisions: Heat & Glo, Heatilator, and similar zero-clearance models. We install and service professional trade materials including DuraFlex liner systems, Olympia Chimney components, and Famco parts. When a part needs replacing, we order the correct factory-spec component rather than adapting a substitute. See our brands for the full list of what we carry and service.
Pricing for Chimney Company in Cibolo, TX
| Service | Typical range in Cibolo |
|---|---|
| Standard chimney sweep (zero-clearance fireplace) | $180 – $340 |
| Camera inspection (Level 2) | $350 – $600 |
| Refractory panel replacement | $250 – $700 per panel |
| Gasket replacement | $150 – $400 |
| Termination cap replacement | $200 – $500 |
| Gas fireplace pilot assembly repair | $180 – $400 |
| Thermocouple/thermopile replacement | $150 – $350 |
| Gas valve replacement | $300 – $700 |
| Flue liner installation (DuraFlex) | $2,500 – $5,000 |
What pushes a Cibolo job toward the higher end of these ranges is usually age and neglect. A zero-clearance fireplace that hasn’t been touched since the house was built is more likely to have multiple worn components, and a liner job in a two-story home costs more than a single-story ranch. Whatever the scope, you get a written price from us before any work starts, and the number you approve is the number you pay.
Neighborhoods We Serve in Cibolo
We cover the full Cibolo city limits and the surrounding subdivisions. Cibolo’s tract-home layout means most jobs are in communities where homes were built close together on similar timelines, so the fireplaces in a single neighborhood tend to show the same age-related issues at the same time. That’s genuinely useful when we schedule, because we know what to expect before the truck even leaves the lot.
- Bentwood Ranch
- Turning Stone
- Deer Creek
- Buffalo Crossing
- Steelwood Park
We typically schedule Cibolo visits within a few business days, and we’ll give you a specific arrival window, not an all-day range.
Service Area – Cities Near Cibolo
Alcott Chimney Sweep covers Cibolo and the surrounding communities in the San Antonio metro. If you’re in Schertz, TX, Universal City, TX, Converse, TX, or New Braunfels, TX, the same background-checked, identity-verified crew that serves Cibolo can handle your fireplace or chimney. Dispatch and scheduling are coordinated from our San Antonio office, and we plan Cibolo routes daily.
Serving Cibolo, TX - Our Local Coverage Area
We’re based in the Cibolo area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Chimney Company in Cibolo
Most Cibolo appointments are scheduled within 3-5 business days. We give every homeowner a specific arrival window, and the technician’s name and photo are sent to you before the truck leaves. Our phone line is answered by a live person around the clock, so you can reach a human at (336) 863-3889 even if you call at 11 p.m. because something smells like smoke.
Cibolo’s subdivisions vary, but most HOAs don’t mandate chimney inspections as a routine item. What we do see is HOA requirements for maintaining exterior venting and termination caps in visible condition. If your HOA has flagged a rusted or damaged cap, that’s a fast repair we can handle. We can’t speak to your specific HOA’s covenants, but we’re familiar with the common requirements across Cibolo’s master-planned communities.
Yes. Every Alcott technician in Cibolo is background-checked and identity-verified under the Threshold Standard. Before the visit, we send you the technician’s name and photo. At the door, they’re required to show a photo ID badge, every time, no exceptions. If the person at your door doesn’t match the photo we sent, that person is not from Alcott Chimney Sweep.
If you need a chimney sweep, inspection, or gas fireplace repair in Cibolo, call (336) 863-3889 for a free estimate. A real person answers, you’ll get a written price before any work starts, and the technician who shows up is the person we told you to expect.
What happens when you call
- 1A real person answersNo phone trees - talk to a local chimney cleaning pro.
- 2You get an upfront price rangeHonest numbers before anyone is dispatched. No surprises.
- 3We come out and measureLicensed & insured, at a time that suits you - the visit and the quote are both free.
- 4You get the price in writingLine-itemed, yours to keep, and nothing starts until you say go.
What Cibolo Customers Say
"Annual inspection and sweep. He used a camera to check the liner and found a cracked tile I had no idea about. Gave me a written estimate and did not push."
- Janet W."Water was leaking around the flashing. They resealed it and installed a new crown coating. Dry through two heavy rains since."
- Douglas P."Fast and tidy. Fireplace draws properly again."
- Mina K.