Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Chimney Sweep Across Roanoke
Chimney sweeping in Roanoke, TX does not always mean a soot-filled flue and a man in a top hat. Most homes here were built after 2000, which means your “chimney” is likely a prefabricated gas firebox with a metal chase running through the roof. What it needs is not just a brush, but an inspection of refractory panels, door gaskets, chase covers, and flue integrity. We send background-checked, identity-verified technicians, by name and photo before they arrive, to homes across Roanoke neighborhoods from Fairway Ranch to the neighborhoods off Marshall Creek. If something smells off or the glass looks foggy, call us at (336) 863-3889.
Why Alcott Chimney Sweep Is Roanoke’s Preferred Chimney Sweep Company
Homeowners in Roanoke keep telling us the same thing: they do not know who is actually going to show up at their door. We run Alcott Chimney Sweep to eliminate that problem, not just manage it. Every technician we dispatch to a Roanoke home has passed a background check and identity verification through the Threshold Standard. Before your appointment, you’ll receive their name and a photo. When the tech arrives, their photo ID badge matches the name on the message. If it does not, do not let them in. That is the rule, and we never ask you to make an exception.
Ruben Castellano has spent more than two decades building a company around that single principle: a homeowner should never have to guess who is walking up the driveway. Our work in Roanoke includes fireplace cleaning, Level 1 and Level 2 inspections, creosote removal, and complete Chimney Sweep service for every type of prefab and masonry fireplace. We are part of the Threshold Group family, an independently operated location, and we back every repair with a written guarantee that lasts a full year. If the repair fails, the second visit is free. That is the 365-Day Done Right Promise, and it applies to every job we do in Roanoke, no fine print attached.
We also know the local building rhythm. Roanoke grew fast, and that matters when we diagnose chimney problems. Entire streets were framed and finished by the same builder in the same twelve-month cycle. When one house on a street shows a cracked refractory panel or a rusted chase cover, the houses three doors down almost always carry the same issue. We look for it actively, because we know this town’s construction patterns better than a company that just drives in from elsewhere.
A live person answers our phones 24 hours a day, every day. If you smell gas or smoke at 11 p.m. in a Roanoke subdivision, you will not get a voicemail. You will get a human being who can tell you what to do next and schedule a visit. Call (336) 863-3889 anytime.
Fireplace Cleaning in Roanoke
Fireplace cleaning in Roanoke is less about sweeping soot out of a tall brick chimney and more about making sure a factory-built gas firebox is not leaking combustion gas into your living room. Most local homes have zero-clearance prefab fireplaces with venting that runs through a metal chase. The glass front comes off, the logs come out, the burner and pilot assembly get cleaned, and the interior panels get inspected for hairline cracks that let heat reach combustible framing. If your fireplace has never been cleaned since the home was built, that is not unusual in Roanoke. It is also a reason to have us look now rather than later.
What Actually Gets Cleaned
We remove lint, pet hair, dust, and the thin film that builds up on gas logs and glass. We check the ember beds and burner ports for obstruction. We also clean the control compartment and, where accessible, the vent terminus. On gas units, there is no creosote, but there is plenty that can affect flame pattern, pilot reliability, and air quality.
When To Schedule It Here
Roanoke homeowners tend to schedule fireplace cleaning in the fall, before the holiday season, but there is no rule that says you have to wait. If the glass has gone cloudy, the flame has turned yellow or lazy, or you notice a smell when the unit runs, call us. A standard fireplace cleaning in Roanoke typically runs $150 – $250, assuming no repairs are needed. If we find damage, you get a written price before any work starts.
Chimney Services in Roanoke
Chimney services in Roanoke cover everything from a basic annual sweep or inspection to leak repair at the chase top, refractory panel replacement, and gas appliance venting integrity checks. For most Roanoke homes, the urgent service is not removing creosote but identifying damage hidden behind the glass or above the ceiling line. We perform Level 1 and Level 2 inspections that document exactly what we see, with photos, so you can make a decision without guesswork.
Inspections With Evidence
We never tell a homeowner they need a repair without showing them the camera footage or photographs that prove it. If your chase cover is rusted through, you will see it. If your door gaskets are leaking, you will see the gap. That is a core part of how we earn trust in Roanoke. A Level 1 inspection in Roanoke typically runs $150 – $200. A Level 2 inspection, which includes the interior flue and chase examination, usually adds $100 – $150 on top, depending on access.

Repairs Done Right
When a repair is required, we install professional-grade materials only. That means Olympia Chimney chase covers and caps, DuraFlex liner systems where applicable, and Famco or Copperfield components. These are the same brands chimney professionals specify. We write the price down before we order a single part, and the repair carries our written 365-day guarantee. If it fails, we come back free.

What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Trusted Brands We Service in Roanoke
We service and install chimney and venting components from Olympia Chimney, Famco, Copperfield, and DuraFlex. Many Roanoke homes use builder-grade prefab fireboxes that perform far better when replacement parts come from the original manufacturer or a professional-grade supplier, not a big-box shelf. We keep common parts available for faster turnaround, and when a specific chase cover or refractory panel has to be ordered, we tell you exactly how long it will take before we start. No generic substitute. No surprise swap. Just the right part, installed right, and guaranteed for a year.
Common Chimney Sweep Problems We See in Roanoke Homes
- Cracked refractory panels in gas fireboxes. The most common issue in Roanoke’s post-2000 homes, these panels crack from heat cycling and sometimes from cheap original materials. Once cracked, heat reaches the metal firebox shell and the chase behind it.
- Rusted chase covers leaking water into the firebox. The builder-grade chase covers used on many Roanoke homes rust from the inside, particularly where sprinkler spray hits the roof near the chase. Water then drips onto the firebox top, ruining refractory panels and rusting burners.
- Freeze-thaw cracks in flue liners from the February 2021 storm. Winter Storm Uri drove deep cold into Denton County. Homes with metal flue liners saw ice form inside. When it thawed, hairline cracks opened in the liner. Many homeowners still have no idea.
- Chase gaps caused by expansive clay. Denton County’s clay soil heaves with moisture changes. That movement shifts the prefab chase enclosure where it meets the roofline, breaking the seal and opening a path for water. You won’t see it from the yard, but we find it on nearly half of our Roanoke inspections.
Pricing for Chimney Sweep in Roanoke, TX
A standard fireplace cleaning or chimney sweep in Roanoke typically runs $150 – $250 for a gas fireplace and $200 – $350 for a wood-burning fireplace, which is rare here. Level 1 inspections run $150 – $200. Level 2 inspections, which are worth doing on any 10-to-20-year-old prefab unit, typically add $100 – $150. Repairs vary because parts vary: a replacement refractory panel might run $300 – $600 installed, a chase cover replacement with an Olympia Chimney unit often lands in the $450 – $800 range, and a complete flue liner repair starts higher. Every quote is written, itemized, and handed to you before work begins. Call (336) 863-3889 for a free estimate. No pressure. No guesswork. Just numbers on paper.
We Also Serve Cities Near Roanoke
Our team regularly works in Flower Mound, Southlake, Argyle, and Justin, and we treat every home as if it were on our own street. If you live just outside Roanoke but still want the same written pricing and identity-verified technicians, call (336) 863-3889 and tell our dispatcher where you are. You’ll get the same Chimney Sweep in Roanoke team and the same 365-day guarantee.
Serving Roanoke, TX - Our Local Coverage Area
We’re based in the Roanoke area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Chimney Sweep in Roanoke
Because the components inside that factory-built fireplace are not built to last forever, and most have never been inspected. In Roanoke, we routinely find cracked refractory panels, deteriorated door gaskets, and rusted burner assemblies in homes built in the 2010s. The fireplace may light and look fine while small cracks are already letting heat reach the metal shell behind the panel. A sweep on a gas fireplace includes cleaning and a visual inspection, and it costs $150 – $250. It is the cheapest way to find a problem before it becomes a repair. Call (336) 863-3889 and we will set a time.
Yes, and we are still finding the damage years later. The February 2021 storm drove temperatures low enough, for long enough, that condensation inside metal flue liners froze. When it thawed, the expansion cracked liners from the inside. Those cracks are not visible from the living room. A Level 2 inspection with a camera is the only way to document them. If your Roanoke home has not had that inspection since the storm, it is worth scheduling. Call (336) 863-3889 for pricing.
On a gas fireplace, there is no creosote to remove, so the work is mostly cleaning and inspection. We clean the glass, logs, burner, pilot assembly, and control area. We check door gaskets and the seal around the glass. We verify the venting is clear and the termination cap is not blocked. On a wood-burning chimney, sweeping means removing soot and creosote, the tar-like buildup that causes chimney fires. In Roanoke, gas units dominate, so most of our sweeps are gas-focused. Either way, call (336) 863-3889 and we will tell you what applies to your home.
Because Roanoke’s neighborhoods were built fast, many by the same builder with the same fireplace packages installed in the same year. When one house shows cracked refractory panels or a rusted chase cover, the same defect is often present in every second or third house on the block. This is one of the most distinctive things about working in Roanoke. We ran a job off Roanoke Road recently where a homeowner’s twelve-year-old firebox had cracked panels and a rusted-through chase cover. We replaced the cap with an Olympia Chimney unit and documented the panel wear, and the neighbors on the same build cycle had the same issue. Call (336) 863-3889 if you think your street is one of those.
It absolutely does. The expansive clay under much of Roanoke expands and contracts with moisture, and that movement travels up through the structure. A prefab chase, which is a metal column running from the firebox through the roof, can pull away from the roofline flashing by a quarter inch or more. That gap lets water run down the outside of the chase and into the firebox. We check for this on every inspection because it is so common in this part of Denton County. If you have had foundation work done, schedule a chimney inspection right after. Call (336) 863-3889.
Written by Ruben Castellano, Owner at Alcott Chimney Sweep, serving Roanoke since 2002.





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