Alcott Chimney Sweep chimney cleaning team

Water leaking down the chimney - Flat-Price Sweep, Findings in Writing

A flat-price sweep with a camera inspection and photo report included. If we find something that needs attention, you see the picture before you hear a price - and we will tell you when it can wait.

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Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed

Worth knowing

Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.

Styles & brands we work with

Sweep & inspection
Sweep & inspection
Caps & crowns
Caps & crowns
Flue relining
Flue relining
Masonry repair
Masonry repair
Gas fireplace service
Gas fireplace service

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Recent Project
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Full Restoration
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Complete Upgrade

Water Leaking Down the Chimney

Water dripping, streaking, or pooling near your fireplace almost always means your chimney’s weather protection has failed somewhere – the crown, the flashing, the cap, or the masonry itself. It is rarely one dramatic crack; more often it’s a small gap that’s been letting moisture in for months before you notice it inside the house. The good news is that every one of those failure points is fixable, and a trained technician can tell you exactly which one is causing the problem after a proper inspection.

Call (336) 863-3889

Chimneys are exposed to more weather stress than almost any other part of your home. They sit above the roofline with no shelter, taking direct rain, freeze-thaw cycles, and sun damage year after year. The materials that seal a chimney – mortar, metal flashing, concrete crowns – were never designed to last forever, and when one of them lets go, water finds the path of least resistance straight down into your living space. Left alone, that moisture damages the firebox lining, the damper, surrounding masonry, and eventually the framing and drywall around the chimney chase.

Why It Happens

Damaged or Missing Chimney Cap

The cap sits at the very top of the flue and is the first line of defense against rain falling directly into the chimney. Galvanized caps rust through, mesh screens corrode, and plastic components crack after enough UV exposure. If you can safely look up at your chimney from the ground with binoculars and the cap looks bent, missing entirely, or the mesh is visibly deteriorated, that’s a strong indicator water is entering from the top. Rain falling straight into an uncapped flue also carries debris down with it, which compounds the problem.

Failed or Lifted Flashing

Flashing is the metal seal where the chimney meets the roof, and it’s one of the most common leak points on any home. Over time, caulk dries out, metal corrodes, and the flashing can separate from the chimney or lift away from the roofline, leaving a gap water slides right through. A telltale sign is water appearing on the ceiling or wall directly beside the chimney rather than inside the firebox – that’s the moisture traveling along the roofline before it enters the house.

Cracked or Deteriorated Chimney Crown

The crown is the concrete or mortar slab that caps the top of the chimney stack around the flue opening. It’s designed to shed water away from the masonry below, but concrete is porous and prone to cracking as it expands and contracts with temperature changes. When the crown cracks, water seeps into those cracks, freezes in winter, and widens them – a cycle that accelerates quickly. If you see white staining (called efflorescence) running down the outside of your chimney, the crown is likely letting water into the masonry and it’s been doing it for a while.

Spalling or Porous Brick and Mortar

Brick and mortar absorb water when their surface protection wears away. When that absorbed moisture freezes, it expands and breaks pieces of brick away from the face – this is called spalling. You might notice chunks of brick or sandy mortar debris on the ground around your chimney’s base, or see horizontal grooves where mortar joints have eroded. Spalling masonry can absorb significant amounts of water before it ever shows up inside, so by the time you see interior moisture, the exterior damage is usually well along.

What to Do Right Now

  • Stop using the fireplace. A wet flue liner is a degraded flue liner. Running a fire while water is actively entering the system accelerates damage to the lining and can compromise the venting of combustion gases into your home. Keep the damper closed to slow the water entry while you wait for an inspection.
  • Photograph what you see. Take photos of any water staining on walls or ceilings, debris on the hearth floor, rust marks on the damper or firebox, and the exterior of the chimney stack if you can do so safely from the ground. These images help the technician understand what’s been happening before they arrive.
  • Put a bucket down and protect the floor. If water is actively dripping, protect your flooring and any nearby furniture. Document the location of the drip relative to the fireplace opening – that detail helps narrow down the entry point.
  • Do not attempt to inspect the roof or chimney cap yourself. Getting onto a roof to examine flashing or a chimney cap is genuinely dangerous work, especially on a wet day. A trained technician has the equipment and experience for that. Stay on the ground.
  • Check for any smell of mold or musty odor. Persistent moisture inside a chimney chase creates conditions for mold growth in the surrounding framing. Note it if you smell it – it’s useful information for whoever comes to inspect.

How We Fix It

When your local Alcott Chimney Sweep technician arrives, the first step is a chimney inspection – a thorough look at the cap, crown, flashing, exterior masonry, and the interior of the flue. If the view into the flue is needed, a camera inspection gives a clear picture of what’s happening inside the liner. Nothing is recommended without evidence you can see for yourself.

Once the entry point is confirmed, the technician walks you through exactly what needs attention and hands you a written price before any work begins – always, without exception. Repairs might include a new cap, crown repair or resurfacing using HeatShield products, flashing resealing, or mortar joint repointing. If the liner has taken water damage, DuraFlex liner systems from Olympia Chimney are a professional-grade solution we carry and install. Most repair visits are completed the same day. Every repair is backed by Alcott’s written guarantee and the 365-Day Done Right Promise: if the repair doesn’t hold, the return visit is free.

Frequently Asked Questions

Get It Fixed

Your local Alcott Chimney Sweep team is ready to find the source of the leak, give you a written price before any work begins, and fix it with a guarantee that lasts a full year. Call (336) 863-3889 any time – a live person picks up – or book online today.

Written by Ruben Castellano, Owner at Alcott Chimney Sweep, part of the Threshold Group family of home-service companies serving homeowners since 2002.

What Our Customers Say

★★★★★ 4.9 from 8+ reviews

"Gas fireplace pilot kept going out. Cleaned the burner, replaced the thermocouple, and explained what failed. Works first try now."

- Alicia R.

"Cap, screen, and a full inspection with photos sent to my phone. Easy to understand and a fair price."

- Tomas Y.

"Very respectful of my home. Took off his boots and wiped the hearth when finished."

- Carol D.
Need Chimney Cleaning help nationwide? Licensed & insured · Photo-documented response · free estimates
Call (336) 863-3889

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